COVID-19 Update


As we continue to navigate the uncertainty of COVID-19, we want you to know that we are in this together. We continue to enhance our safety measures and adopt protocols as new information comes to light. Not only are we following state, local, and CDC guidelines, we are taking the necessary precautions to minimize patient thoroughfare by utilizing screening questions for all patient appointment requests, checking temperatures for all staff and physicians daily as well as all patients upon arrival and using a combination of telemedicine and in-office consultations/follow-ups as appropriate for the patient. Your safety will always be our number one priority.

Although our doors remain open for regular clinic visits at all locations, we’re also offering virtual visits
via telemedicine to provide guidance and address your needs – all from the comfort of your home for
patients who are appropriate for such and would rather utilize this option for your safety. Simply give us
a call and we’ll determine if your symptoms can be addressed via virtual means or if you’ll need to
schedule an in-office consultation.

Please know that we are here for you and remain committed to providing the highest level of care possible.

Through local connections, Capital Orthopaedics & Sports Medicine heard that Primary Health Care Inc. and MercyOne Des Moines Foundation was in need of PPE. We wanted to help support those working on the frontline, especially those working directly with potential COVID-19 patients and testing. We were able to donate roughly 2,000 masks between these two organizations to provide to their frontline workers.

We understand the growing concerns surrounding COVID-19 (Coronavirus) in our community and globally. The health and safety of our patients and staff are now and have always been our top priority.

We continue to take the following steps to ensure safety:

Maintaining high standards of infection control procedures to assure that we have minimized contact
with any surfaces or areas that could harbor harmful bacteria or viruses. Including:

● Practicing good hand hygiene (frequent handwashing) as well as good cough and sneeze
● We disinfect all equipment and surfaces of the clinic at least 3 times daily
● We use personal protective equipment such as gloves when needed and all staff
involved in direct patient care are wearing masks.

We are using the following infection control procedures for every patient that enters our clinic:

● Screening for body temperature/fever
● Screening patients for symptoms before allowing treatment, and asking specific questions related to exposure and travel prior to scheduling. We are working with all local surgery centers in which our physicians operate to adhere to scheduling guidelines for testing and patient safety, including COVID-19 testing protocols prior to surgery.

Thank you for your continued trust and confidence and your cooperative effort towards maintaining our
community’s health and well-being. As the situation evolves we will continue to share updates with you.

Please contact us if you have any questions!

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